After emailing back and forth with Maybank, finally I knew how to receive funds from Moneygram. First you need a photocopy of your ID/IC card, then just go to Komtar (Penang Island), beside Maybank there is a counter/booth which is a Foreign Exchange, and tell them you would like to cash out Moneygram. They will give you a form to fill up as shown above. Reference number and name of the sender is required.
Donations are from Nikki, Lejane, Kerbear and Lize in South Africa. Thank You so much! Donations amount is RM 231.83 after conversion.
Total donations for Alera so far is RM 1813.74 (Ringgit Malaysia).